Amy Taylor Mitchell
Amy Taylor Mitchell is a highly experienced SaaS executive and customer success thought leader with 15 years in the IT industry and 25 years of leadership experience. Amy serves as the CEO of Real Success International and was previously the Director of Customer Success Americas at Juniper Networks. Amy is passionate about the customer experience and continous learning.
March 19, 2024
Customer Success Helps Focus Product Direction
In this episode of “Productly Speaking”, we discuss how customer success teams can help a company understand customer needs and how these match the reality of a company’s products. We also discuss working to determine what th...